Analytics Solution

For US Hotels

CLIENT & PROBLEM STATEMENT

  • The client is a large Hotel Revenue Management Company.
  • The underlying Hotel Clients were the US Hotel Franchisee comprising Hilton Marriott etc.
  • Client wanted to replace manual MIS work and also provide insights on the reporting.
  • They wanted to replace their manual reporting with an automated & smart solution.

APPROACH

  • Integration of raw data and performing multiple transformation and mappings to create different reports.
  • Customization and beautification of Reports.
  • Send Email with NLP based insights as the data gets updated.
  • Automating the whole process from integration to sending MIS as an email.
  • Trend insights, performance insights, relationship insights based on different levels that gets generated automatically as the data is updated.
  • The Client faced challenges integrating data from both their internal database (via CSV files) and external sources like OPERA.
  • These datasets were combined based on room-nights and property locations. The manual process of generating management information system (MIS) reports was time-consuming and lacked real-time insights.

SOLUTION & OUTPUT

  • The manual process of MIS was completely replaced by an automated solution on Cloud. G-Square installed its tool Narrator which now enables the Client to get automation of the MIS & Dashboarding for their various hotel property clients.
  • The automated NLP based insights and analytics reports are sent through emails to the client twice a day.
  • G-Square implemented their BI tool, Narrator, to automate the entire MIS process on the cloud.
  • The solution provided real-time dashboarding and reporting for hotel property clients.
  • High-velocity NLP-based insights and analytics reports were generated and sent to clients twice a day, significantly improving data integration and decision-making.
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