BUSINESS INTELLIGENCE SOLUTION
FOR A LEADING FINTECH COMPANY
CLIENT & PROBLEM STATEMENT
- The client is a a leading fintech company that specializes in retail debt collections for banks & Credit fintech.
- They are committed to providing top-quality debt collection services across India.
- The client wanted to streamline the BI process and wanted a dashboarding solution to track their business operations.
- The client wanted to replace their manual reporting with automated solution and integrate Narrator with their CRM.
APPROACH
- The data has been retrieved from Mongo database and seamlessly migrated it to a Monet database. This was achieved through an efficient ETL process, ensuring the smooth transfer of data while maintaining its integrity.
- Transforming the raw data and mappings to create different reports.
- Created multiple reports in customized format as per Client requirement.

SOLUTION & OUTPUT
- We have automated the process of ETL and streamlined the process of data fetching through client’s databases.
- We have integrated the Narrator into client’s CRM and provided Single sign-in(SSO) authentication login.
- The Client deployed Narrator, G-Square’s Business Intelligence (BI) tool, to streamline the collection process with over 100,000 borrowers to meet challenges in efficiently managing collections.
- The solution catered to 50 users, generating 25 detailed reports that provided actionable insights.