BUSINESS INTELLIGENCE SOLUTION

FOR A LEADING FINTECH COMPANY

CLIENT & PROBLEM STATEMENT

  • The client is a a leading fintech company that specializes in retail debt collections for banks & Credit fintech.
  • They are committed to providing top-quality debt collection services across India.
  • The client wanted to streamline the BI process and wanted a dashboarding solution to track their business operations.
  • The client wanted to replace their manual reporting with automated solution and integrate Narrator with their CRM.

APPROACH

  • The data has been retrieved from Mongo database and seamlessly migrated it to a Monet database. This was achieved through an efficient ETL process, ensuring the smooth transfer of data while maintaining its integrity.
  • Transforming the raw data and mappings to create different reports.
  • Created multiple reports in customized format as per Client requirement.

SOLUTION & OUTPUT

  • We have automated the process of ETL and streamlined the process of data fetching through client’s databases.
  • We have integrated the Narrator into client’s CRM and provided Single sign-in(SSO) authentication login.
  • The Client deployed Narrator, G-Square’s Business Intelligence (BI) tool, to streamline the collection process with over 100,000 borrowers to meet challenges in efficiently managing collections.
  • The solution catered to 50 users, generating 25 detailed reports that provided actionable insights.
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